Refund & Return Policy
Overview
At Kite Living, we are committed to delivering products that reflect our highest standards of quality and craftsmanship. If you are not fully satisfied, we are here to assist you.
Return Period
7 Days from delivery
- ✓ Item must be unused
- ✓ In original condition
- ✓ In original packaging
- ⚠️ Some items may not be eligible for return.
Refunds
Once your return is received and inspected, we will notify you.
If approved, your refund will be processed to your original payment method within a few business days.
🚫 Refunds may be refused if conditions are not met.
Missing Refunds
Exchanges
We replace items only if they are defective, damaged, or incorrect.
📸 Please provide details and images when requesting an exchange.
Sale Items
❌ Sale items are non-refundable unless damaged or defective.
Shipping Returns
Contact us first to receive return instructions before sending any items back.