Terms & Conditions
Effective Date: March 2026. Please read these terms carefully before using our services.
Welcome to Kite Living. These Terms & Conditions govern your use of our website and online store. By accessing or using our website, you agree to be bound by the terms outlined below. If you do not agree, please do not use this site.
01. Product Information
We strive to present our products as accurately as possible. However:
- Some products may be available only online and not in physical stores.
- Prices are listed in Bangladeshi Taka (BDT) and may change without notice.
- Product availability is limited and items may go out of stock at any time.
i. Product Variations
Many of our items are artistic or handcrafted in nature. Slight variations in color, design, or finish may occur and should not be considered defects.
ii. Availability
Products are subject to availability. If an item becomes unavailable after placing an order, we reserve the right to cancel the order and issue a refund.
iii. Colors
We try to display product colors accurately, but actual colors may vary depending on your device screen.
iv. Pricing Errors
In case of incorrect pricing due to technical or human error, Kite Living reserves the right to cancel or refuse the order.
02. Orders & Payments
- We reserve the right to accept or cancel any order.
- If your payment has already been processed and your order is canceled, a full refund will be issued.
- Payments can be made via available online payment methods (card, mobile banking, etc.).
03. Shipping & Delivery
Shipping charges are applied based on location and order size. Delivery times may vary depending on location and availability.
Risk of loss or damage passes to the delivery partner once the order is shipped.
For more details, please refer to our Shipping & Delivery Policy.
04. Returns & Cancellations
- Orders can be canceled before shipment.
- After delivery, returns are subject to our Return & Refund Policy.
- Customers must report any damaged or incorrect items within 7 days of delivery.
05. Inaccuracy Disclaimer
We try to ensure all information on our website is accurate. However, errors related to product descriptions, pricing, or availability may occur. Kite Living reserves the right to correct any errors without prior notice.
06. Intellectual Property
All content on this website—including images, logos, designs, and text—is the property of Kite Living and is protected by applicable copyright laws.
You may not copy, reproduce, or use any content without prior written permission.
07. Limitation of Liability
Kite Living is not responsible for:
- Website interruptions or technical errors
- Any loss or damage arising from use of the website
- Unauthorized use of your payment methods
Use of this website is at your own risk.
08. Governing Law
These Terms & Conditions are governed by the laws of Bangladesh. Any disputes will be handled under the jurisdiction of Bangladesh courts.
Questions or Concerns?
If you have any questions about these Terms & Conditions, please contact us through our website or customer support channels.
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